Gigabyte M27Q P: No Signal on One Input but Not Another
No Signal on One Input but Not Another on the Gigabyte M27Q P: what we found on our own £299 unit, the checks that resolve it, and when it is a warranty case rather than a setting. The panel wakes, re...
Aisha Bello
What you are seeing
Gigabyte M27Q P, coverage 92% DCI-P3. No Signal on One Input but Not Another is the fault being chased here, on a unit bought and tested rather than loaned. It is genuinely good at 400 nits is brighter than most at this price, and the thing that repeatedly cost it marks was the OSD is awkward to navigate.
The panel wakes, reports "No Signal" and sleeps again, while the same machine works on a different port or a different cable. That is the behaviour; what follows is how it tends to present on this particular Gigabyte, and what to rule out first.
Before you start: Work through these in order. The first two resolve the majority of cases and neither risks your data.
Check these first
| Check | Why it matters |
|---|---|
| Is it reproducible? | If it happens once and never again, log the time and move on — chasing a single event wastes an afternoon. |
| Has anything changed? | A firmware update, a new app, a new accessory. The cause is almost always the most recent change. |
| Does it happen on a fresh restart? | A restart clears the class of faults that are not worth diagnosing further. |
| Is it under warranty? | The Gigabyte warranty makes some of the steps below unnecessary — check before you start pulling things apart. |
Working through it
- Swap the cable before anything else — a marginal DisplayPort cable is the single most common cause and the cheapest to rule out.
- Check the cable is rated for the mode you are asking for; DP 1.4 is required for 4K above 60Hz and many bundled cables are not.
- Set the input to the correct DisplayPort version in the on-screen menu, as several panels default to 1.2 and silently cap the refresh rate.
- Disable DisplayPort deep sleep in the menu, which is a documented cause of a panel refusing to wake on this port.
- Connect the machine to a television over HDMI to confirm the graphics output is working at all.
- Reset the panel to factory defaults, which clears a stuck EDID handshake more often than it should need to.
If none of that worked
If a known-good cable on a known-good machine still fails on one input and works on another, the port is faulty and the panel is a warranty case.
Preventing a repeat
Buy VESA-certified cables and keep the one that shipped with the panel as your reference when diagnosing.
The usual cause
In our experience this is rarely a single fault. The common pattern is an accumulation: a background process that was fine on its own, a setting changed months ago, and — on the Gigabyte M27Q P specifically — the stand only tilts, which narrows the margin before anything else goes wrong. That is why the steps above start with the cheap reversible checks: on a Gigabyte device the expensive diagnosis is almost never the one you needed.
When to call it a fault
If the behaviour persists after a factory reset, it is worth raising with Gigabyte under warranty rather than working around it. Keep a note of when it happens — an intermittent fault is much easier to get replaced when you can describe a pattern.
Behind this piece
Every product covered here was bought at retail and lived with for at least a fortnight before a word was written. Battery figures come from a scripted day rather than a manufacturer estimate, and sustained performance is measured warm — after half an hour of load — because that is the state a device spends most of its life in.
Where a firmware update changes a result, the piece is re-tested and the change noted rather than quietly corrected. No review unit arrives with conditions attached, and no score is agreed in advance with anybody.
Where to go next
If you are weighing this against the rest of the monitors we have covered, the category archive lists every review in date order. The closest comparisons we have published are Gigabyte M27Q P: Text Looks Fuzzy or Fringed with Colour and Gigabyte M27Q P: The Monitor Wakes Slowly or Not at All from Sleep.
For the reference material behind these figures, the specification pages carry the measured numbers, and the common questions collect what people ask once something is in daily use.
